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FREE SHIPPING FOR ALL ORDERS OVER $49 (WITHIN CANADA)
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Shipping & Support

Shipping & Support

*See below for Store info and to book a Private Shopping Experience! As well, our Shipping rates and Policies!

PLEASE NOTE:

PRE-ORDERS: We have discontinued offering Pre-Orders at this time. Funko Distribution to Canada is too uncertain and there is no information given to us on release dates and there are far too many delays. Which is not fair to us and our community, so going forward we will only offer NEW in stock items that we have received.

Please note if you have outstanding pre-orders currently, they will be fulfilled! Your orders are still in good standing, we are just discontinuing offering pre-orders going forward. Thank you for your patience and understanding. If you have any questions regarding your pre-orders please feel free to contact us.

*If you have previously placed an order that includes both "In-Stock" Pops as well as "Pre-Order" Pops we will wait until ALL of your Pops are in stock before shipping your order out.

*When it comes to previously Pre-Ordered Pops, please understand we are at the mercy of Funko as to when they will be delivered. We won't know we are receiving items until we get a shipping confirmation from Funko. So please be patient, that being said if you have previously pre-ordered Pops with K-Dog & Fish, you are guaranteed those Pops when they arrive! We will fulfill all previously placed pre-orders.

USA DELIVERY: We are Canada's Funko Shop! However we DO Ship within The continental United States. We charge a flat shipping rate of $25 Canadian on all orders between $0 and $149.99 before tax. If over $150 before tax to the USA, or for orders outside of North America, please email, call  or DM us on socila media for a shipping quote! See more info below for rates and free pick up!

Any questions or concerns at all please email us 
kdogandfish@gmail.com or call the Shop at 1-705-640-0888


PRIVATE SHOPPING EXPERIENCE

We are so excited to announce that we now offer a Private Shopping Experience! The store is closed to the public but contact us by phone, email or DM us on social media to book an appointment. 

Appointments can be booked for any day, 7 days a week between 11am-5pm.

Phone: 1-705-640-0888
Email: kdogandfish@gmail.com

instagram.com/kdogandfish
facebook.com/kdogandfish

Our one of a kind Funko Pop Shop is located at 45 Manitoba Street, Bracebridge Ontario Canada P1L2A9

CANADA SHIPPING:

K-Dog & Fish ships to all addresses within Canada.
*There is also an option to Pick Up in Store for Free.
*If you would like shipping outside of North America, please contact us for options and shipping quotes: Email us at 
kdogandfish@gmail.com

Order Value Expedited Expected Delivery
Carrier Canada Post
$0 to $48.99 (Before Tax) $9.99 2-3 Business Days
$49.00 (Before Tax) and Above FREE 2-3 Business Days

USA SHIPPING:

K-Dog & Fish ships to all addresses within the Continental US.
*If you would like shipping outside of North America, please contact us for options and shipping quotes: Email us at 
kdogandfish@gmail.com

Order Value Expedited Expected Delivery
Carrier Canada Post
$0 to $149.99 (Before Tax) $25.00 8-9 Business Days
$150 and Above Contact us for Quote 8-9 Business Days

RETURN/EXCHANGES:

Please note: Not all boxes can always be considered "mint", sometimes there are manufacturing defects that can not be avoided. We always send the best boxes possible. Please note: There are no exchnages or returns on Mystery Box items. For any product issues, questions or concerns please contact us via email kdogandfish@gmail.com

K-Dog and Fish does not provide return labels for Exchanges or Returns. The onus is on the customer to get them back to us. We will happily then ship the exchanges back to you at no extra charge. Exchanges and returns for online orders can also be done at the Shop. Just provide the Online Order Number. All Exchanges and Returns must be in the same condition as you received them from us.

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